REFUND  (For orders shipped within INDIA) 

1)  If the customer is unsatisfied with the product delivered then he/she can raise a return request from the Returns Center and Mail with us UNPACKING Video at   info@kronik.in or +91  7043019830 within 7 days from the date of receiving the parcel. After analyzing the reason/reasons for return, if satisfied, kronik Team will arrange a pick-up from your place (reverse pick up may not be available on selected pin codes Then you have to Send us by Courier).

2) We Maximum take Return 2 shirt or fewer than 2 shirts Not More Than 2 Shirts. we can not provide a refund for more than 2 shirts, we providing you Store Credit Coupon so you can Buy anything for you.

3) Prepaid orders refunds are processed to the original payment method; COD orders receive a refund in the kronik wallet. 

4)  Once we picked return shipment from your location and Delivered to our Warehouse after that we refund will be initiated within 7-8 Days.

5) A reverse shipment fee up to Rs 200 can be charged for excessive returns, which will be deducted from the refund.

6)  Items purchased during special sales with free product offers, like BOGO, are ineligible for returns.

7) Orders placed using store credit are not eligible for returns. Only size exchanges will be allowed for these orders

8) Please Note: Once the products are exchanged and delivered, there is no return/exchange for the same.

9)  Items to be returned must be unused, unworn, unwashed and undamaged. Return items will only be accepted in their original packaging, including but not limited to:  Bopp bags, tags attached on garments (tags should be attached to the product in its original condition, if tags are unattached or cut from the product in any means the return or exchange will not be accepted), boxes or tamperproof bags and all other items received by the customer. Any item/items that have been damaged, soiled, altered or not in its original condition will not be accepted and will be sent back to the customer.

9) If a customer raises a return request without providing valid details—such as the reason, product images, or supporting information—our team may reject the request. 

In such cases, the customer must manually ship the product to our warehouse. Once received and verified, the customer will be eligible for Store Credit only, not a refund.

Additionally, used or worn products will not be accepted for return or refund under any circumstances.

EXCHANGE

Once return shipment is picked up from your premises, we will dispatch your exchange shipment from our warehouse.

We have Provide only Once time Exchange or Refund Policy after that we can not Provided.

if your Exchange Shirts are not available then you need to selecting other shirts.

Note :You can also send back package to our warehouse address by your own if reverse pickup service not available at some location by our courier partner.